Working as a true partner, Baker Tilly Vantagen can navigate the complexities of your organization’s benefits administration while delivering straightforward, accurate solutions without sacrificing quality client service.
Our services include:
Implementation and transition of existing benefit plans
Payroll/HRIS coordination and interfaces
Customized benefit communications materials
Coordination of open and ongoing benefits enrollment
Continuous eligibility management, including qualifying life events and dependent verification
Toll-free employee and HR support, with optional private label
Various enrollment options, including online, telephone and paper
Insurer invoice reconciliation, cost accounting and payment support
On-leave direct billing services
Interested in learning more? Send us a message!
Employee Contact Center
We operate a cloud-based, virtual contact center, allowing us to easily scale our operations through real-time systems and resource management. These load balancing features support nearly 100% uptime and optimal readiness to assist your employees, which means our servicing hours can be extended and adjusted to support client annual enrollments. Non-English language requirements can be supported as well.
We offer a paperless, self-service Online Benefits Center for open enrollment and new hire enrollments as well as a centralized location for forms, plan documents and submitting qualifying life events. Primary features include:
• 24/7 easy to use, online system
• Flexible access
• Secure administrative access
• Greater data control
• Online library
• Customizable design
• Audit features
“I absolutely love working with Baker Tilly and I think one of the key positives is the strength, responsiveness and personalities of our team. I truly feel that we are in partnership with Baker Tilly and working together to achieve our common goals.”
• ASSOCIATE DIRECTOR OF BENEFITS, COMPENSATION AND HRIS AT A NATIONAL LAW FIRM