Benefits administration

Working as a true partner, Baker Tilly Vantagen can navigate the complexities of your organization’s benefits administration while delivering straightforward, accurate solutions without sacrificing quality client service.

Our services include:

Implementation and transition of existing benefit plans

Payroll/HRIS coordination and interfaces

Customized benefit communications materials

Coordination of open and ongoing benefits enrollment

Continuous eligibility management, including qualifying life events and dependent verification


Toll-free employee and HR support, with optional private label

Various enrollment options, including online, telephone and paper

Insurer invoice reconciliation, cost accounting and payment support

On-leave direct billing services

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Employee Contact Center

We operate a cloud-based, virtual contact center, allowing us to easily scale our operations through real-time systems and resource management. These load balancing features support nearly 100% uptime and optimal readiness to assist your employees, which means our servicing hours can be extended and adjusted to support client annual enrollments. Non-English language requirements can be supported as well.

Online Enrollment

We offer a paperless, self-service Online Benefits Center for open enrollment and new hire enrollments as well as a centralized location for forms, plan documents and submitting qualifying life events. Primary features include:

• 24/7 easy to use, online system
• Flexible access
• Secure administrative access
• Greater data control

• Online library
• Customizable design
• Audit features

“I absolutely love working with Baker Tilly and I think one of the key positives is the strength, responsiveness and personalities of our team. I truly feel that we are in partnership with Baker Tilly and working together to achieve our common goals.”