Employee communications

Lynn brings to our organization close to 20 years of experience in operations management for client services and administrative support.  Previously, she advanced to the rank of Vice President at Bank of America while serving in various management roles in cross-site call center customer service operations and the local bank branch channel. Later, Lynn went on to serve as a Private Banking Representative, A.V.P, for First National Bank, where she provided high-touch, personal concierge banking services to the bank’s high net worth clients, including credit and lending services.

Lynn completed Regional Management Development, Human Resource Management, and The Lackawanna Leadership Executive programs. She is certified in Six Sigma coursework. Lynn attended Camden College in Blackwood, NJ.

Lynn and her team are responsible for the efficient, daily operation of the employee benefit resource center, handling inbound call inquiries, emails, mail, and chat.

Lynn’s main tasks and responsibilities include the following:

While at Baker Tilly Vantagen, Lynn has cultivated improved client and employee relationships through:

Lynn is actively involved in community initiatives, including Dress for Success, EOTC Mentoring, Women’s Resource Center and homelessness prevention in Scranton through the Catherine McCauley House, The Volunteer Action and Community Intervention Centers.